Leaders and communicators face an extraordinary set of fast-moving challenges today. If you haven’t learned any lessons about leadership during the storms of 2020, then you’re not paying attention.

We still have a long way to go in 2020, but here are ideas to inspire and inform.

1) Be Flexible and Keep Moving – Remember all those carefully laid strategic plans for 2020? The pandemic put them on ice. The best leaders made swift decisions to move major events online, and keep employees and...