Media Relations in the Era of "Fake News"

August 28, 2020

We live in the Fake News Era. When a news outlet publishes an unfavorable story about someone, he or she screams, “Fake news.” Bots, internet trolls, and disreputable web sites promote phony stories, undermining the credibility of honest reporters and publications.

It’s a tricky time to work in media relations. Reporters are suspicious. Audiences are dubious and distracted. Executives at companies we advise are impatient and want accurate—and favorable—coverage.

So how do we deliver...

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Weathering the Storm

June 25, 2020

Leaders and communicators face an extraordinary set of fast-moving challenges today. If you haven’t learned any lessons about leadership during the storms of 2020, then you’re not paying attention.

We still have a long way to go in 2020, but here are ideas to inspire and inform.

1) Be Flexible and Keep Moving – Remember all those carefully laid strategic plans for 2020? The pandemic put them on ice. The best leaders made swift decisions to move major events online, and keep employees and...

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Best Practices for Effective Webcam Meetings

March 27, 2020

Everyone, from project managers to CEOs, are suddenly being asked to be TV performers.

Calendars are filled with more Zoom, Skype, Webex and GoTo Meetings than ever.

There is so much more to manage in an online meeting than in person. In addition to the subject, you have to worry about lighting, sound, and distractions.

Let me share from my experience in both TV news and video conferences. These are practical tips to maintain your presence, even when you’re not present in person.

1. Get...

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Celebrating a Wild Year in Photos

January 7, 2020

I'm a words guy. That's at the core of my professional life. I develop strategic communications programs for leaders and companies. They tdepend on me to develop strategies on culture, brand and reputation, and then to share stories that engage and persuade key stakeholders.

However, in my not-so-secret second life, I shoot a lot of photos. My camera is always close at hand. You never know when a great image is going to appear. Visual storytelling is engaging and fun. Plus I love the...

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Grateful for Gifts Without Wrapping

December 22, 2019

‘Tis the season. Who doesn’t love to receive beautifully wrapped presents from family and friends?

It’s EASY to be thankful for those.

But as we celebrate the holidays, I’m most grateful for things that I didn’t see as a gift. Some of these gifts without wrapping seemed tough and even painful in the moment. With time to reflect, they are some of the most valuable gifts I’ve ever received.

Here is a short list of my favorite unwrapped gifts:

- Parents who say no. My folks gave our family...

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